1. Home
  2. Responsible Gambling
Your well-being comes first

Responsible Gambling at 7gamee — Bet with Awareness and Safety

At 7gamee, betting is entertainment — not a guaranteed way to make money or solve financial problems. This page brings together all the tools, information, and resources the platform offers so you can play in a healthy, mindful way and within your own limits.

Create Account with Limits Access Tools
+18 required Configurable limits Self-Exclusion 24/7 Support

Need help now?

If you feel you've lost control over betting or gambling, you don't have to wait. Support is available right now, free of charge and completely confidential.

CVV — 188

Free call, available 24 hours a day, every day of the year. Support in Portuguese.

7gamee support via live chat on the platform or by email contato@7gamee.net.

18+
Minimum age requirement
24/7
Available support
5
Control tools
0
Self-exclusion fee

What is Responsible Gambling and why 7gamee takes it seriously

Responsible gambling is a set of practices, tools, and behaviors that ensure Sports Betting, slots, live casino, crash games, and any other form of online gaming remain a form of entertainment — just like watching a Brasileirão match or going to the movies. The line between entertainment and a problem begins when a bettor loses control over how much time they spend and how much money they wager.

A 7gamee was built from the ground up with responsible gambling as a core part of the platform — not as a legal footnote. This means that before you deposit your first R$ 10.00 via Pix and place your first bet on a Flamengo match or a slot, the platform already provides active tools for you to set your own limits. No need to contact support, no waiting for approval — you configure everything directly in your account dashboard, in seconds.

This isn't just rhetoric. Studies conducted in Brazil show that a significant share of online bettors don't closely track how much they spend each month — especially when money moves in and out instantly via Pix on a mobile phone, without the psychological weight of handling physical cash. 7gamee recognizes this risk and takes concrete steps to address it: deposit limits, a complete transaction history that's always visible, play-time alerts, and self-exclusion with immediate effect.

The platform is also firm on one non-negotiable point: users under 18 have no access to 7gamee, full stop. Registration requires a valid CPF, date-of-birth verification, and documentation when needed. If an account created with someone else's details is found to be used by a minor, it is closed immediately, the balance is returned, and the case is recorded.

Betting is not investing — and that distinction matters

One of the most common mistakes that leads bettors into trouble is treating bets as an alternative income source or a way to recover previous losses. The math simply does not support that idea: all casino games carry a positive house edge over the long run. Sports Betting odds already factor in the house margin. Crash games have an RTP set by the provider. None of this means you cannot win — it means that, statistically, the platform holds the advantage over time. Playing with money you can afford to lose, without expecting a guaranteed return, is what separates entertainment from a problem.

In practice, the most effective way to keep betting as entertainment is straightforward: before each session, decide how much you are willing to spend — treat it like buying a ticket to an event. Once you reach that amount, stop, regardless of the score or any feeling that your luck is about to turn. That kind of discipline does not require endless willpower when you have tools that enforce the limit automatically on your behalf.

When betting stops being entertainment

Recognizing when gambling has become a problem is not always obvious — especially from the inside. Some common warning signs that 7gamee encourages its users to watch for:

  • Betting amounts that put essential expenses at risk — fixed bills, groceries, rent, or other basic needs;
  • Feeling the need to gradually increase your bet amounts to get the same thrill;
  • Trying to "win back" lost money by placing bigger bets — known as chasing losses;
  • Lying to family or friends about how much time or money you spend on betting;
  • Being unable to stop even after deciding to quit;
  • Feeling irritable, anxious, or restless when not betting;
  • Neglecting work, studies, relationships, or health because of betting.

If you identified with two or more items on this list, seeking professional support is recommended. That's not a sign of weakness — it's self-awareness. 7gamee provides access to support resources directly through the support chat, judgment-free, 24 hours a day.

The responsible gambling tools described on this page are free, immediately accessible, and available to any registered user at 7gamee. None of them affect your betting history, reputation, or future access to the platform after the self-exclusion period ends. The choice to use them is always yours — and the platform will keep reminding you that the option is there.

Tools for Control Available at 7gamee

Six active features you can set up at any time directly from your account dashboard.

Deposit Limits
Set the maximum amount you can deposit per day, week, or month. Once defined, the limit takes effect immediately. Lowering the limit is instant; raising it requires a 24-hour cooling-off period — a safeguard you can activate yourself to avoid impulsive decisions.
Loss Limits
Set the maximum amount you are willing to lose per day, week, or month. Once that limit is reached, new deposits are automatically blocked until the next period begins — no willpower required in the heat of the moment.
Session Time Alerts
Set alerts that notify you when you've reached a set amount of continuous play time — 30 minutes, 1 hour, or whatever interval you prefer. The alert appears on screen and pauses the session for a few seconds, giving you a moment to consciously decide whether to keep playing.
Temporary Break
Block access to your account for 24 hours, 7 days, or 30 days directly from your dashboard — no need to contact support. The pause takes effect immediately. During this period, deposits, bets, and casino games are all disabled.
Self-Exclusion
Request a temporary self-exclusion (minimum 6 months) or a permanent one. Exclusion takes effect immediately, blocks all access, and prevents new accounts from being created with the same CPF. Any available real-money balance can be withdrawn before the exclusion kicks in.
Full History
Access a detailed history of all your bets, deposits, withdrawals, and gaming sessions at any time, with filters by period and category. Seeing exactly how much you deposited, won, and lost over the past 30 days in concrete numbers is one of the most effective ways to stay in control.

How Activate the Tools

Step-by-step guide to accessing and configuring 7gamee's responsible gambling tools.

1
Log in to your account
Go to 7gamee via the website or mobile app and log in with your registered email and password.
2
Open your account dashboard
Click the profile icon in the top-right corner of the screen. In the menu that opens, select "My Account".
3
Go to "Responsible Gambling"
Inside your account dashboard, you'll find the "Responsible Gambling" section in the side menu. All controls are available there — limits, breaks, and history.
4
Set your limits
Set deposit and loss limits by period, enable session alerts, or request a break. Settings take effect immediately upon confirmation.
5
For self-exclusion, contact support
Long-term or permanent self-exclusions can be requested via live chat or by emailing contato@7gamee.net. The process is immediate once the request is confirmed.
If you have any trouble finding or activating the tools, 7gamee support is available 24 hours a day via live chat and will guide you through it — no judgment.

Tips for Betting Healthy

Simple habits that make a real difference over time for any bettor.

Set a budget before you begin
Decide how much you are comfortable spending before you open the platform — not while you're on it. Think of that amount as the price of a ticket: once it's gone, the entertainment is over for the day. Pix makes deposits instant, which makes it even more important to have that number firmly in mind before you start.
Never bet to chase losses
Doubling your bet after a loss to "win back what you lost" is the behavior that most quickly turns entertainment into a problem. A loss is a loss — it creates no luck debt for the next round. Every bet is independent of the ones before it.
Schedule your betting days and times
Betting occasionally with a plan looks nothing like betting every time you have a free moment. Setting fixed days to follow the Brasileirão or play slots keeps the activity in the realm of leisure, not compulsive habit.
Bet for entertainment, not for profit
If you placed R$ 50.00 on a Libertadores match and enjoyed following the game with extra excitement, you got something out of it — even if the bet didn't win. That's the right role for betting in someone's life: a source of fun, not income.

Take a Self-Assessment

Answer the questions below honestly. If you answer "yes" to two or more, consider using the control tools or seeking professional support.

1
Have you ever bet more than you planned to spend at the start of a session?
2
Have you ever tried to win back lost money by placing larger bets right after a loss?
3
Have you ever felt irritable, anxious, or restless after going without access to the platform for a while?
4
Have betting ever interfered with work, study, family, or health commitments?
5
Have you ever hidden from family or friends how much time or money you spend on betting?
6
Have you ever used money set aside for bills, groceries, or other commitments to place bets?
7
Have you ever tried to cut back or stop betting and failed, even when you wanted to?

How to interpret your answers:

  • 0–1 positive answers: you're in a good place. Keep monitoring your activity and making use of the limits available on the platform.
  • 2–3 positive answers: some warning signs. Consider setting deposit and loss limits and taking a temporary break.
  • 4 or more positive answers: we recommend seeking specialized support. 7gamee can point you to free resources, and you can request self-exclusion immediately.

Where to Find Support in Brazil

Free and confidential resources available to anyone in Brazil who needs support related to betting.

CVV
Centro de Valorização da Vida. Free, confidential emotional support available 24 hours a day. Can help with crises related to gambling compulsion.
188

Free call, 24/7

CAPS
Psychosocial Care Centers (CAPS) throughout Brazil offer free psychological and psychiatric support through the SUS, including treatment for gambling-related disorders.
Free SUS

Find your nearest CAPS

Gamblers Anonymous
A 12-step recovery program designed specifically for people with gambling addiction. In-person and online group meetings available across several Brazilian cities.
JA Brasil

Free in-person and online groups

7gamee Support
Our support team is available 24 hours a day via live chat on the platform. We can activate control tools immediately and refer you to specialized resources — no judgment, ever.
Live Chat

Contato@7gamee.net

Questions about Responsible Gambling

The most common questions about 7gamee's responsible gambling tools and policies.

Log in to your 7gamee account dashboard, go to the "Responsible Gambling" section, and select "Deposit Limits". You can set maximum amounts per day, week, or month. The limit takes effect immediately upon confirmation. To lower an existing limit, the change is instant. To raise one, there is a 24-hour reflection period — a safeguard you activate yourself to avoid making impulsive decisions in the heat of the moment.

It depends on the option you choose. Temporary self-exclusion can be requested for periods starting from 6 months. After the period ends, reactivating your account requires a mandatory 24-hour reflection window before access is restored — so the decision isn't made impulsively. Permanent self-exclusion, as the name suggests, cannot be reversed. Neither option has a cost, and both take effect immediately once the request is confirmed by support.

No. Before self-exclusion takes effect, you can request a withdrawal of your available real balance via Pix. Any bonus balance that has not been converted to real balance (due to unmet rollover requirements) will be cancelled, but your real balance is yours and can be withdrawn normally. The 7gamee support team will assist you through this process to ensure you receive what is yours before the block takes effect.

Requests for self-exclusion or activation of control tools must be made by the account holder, to protect user privacy and rights. If you are a family member or caregiver concerned about someone, the best approach is to speak directly with that person and encourage them to contact 7gamee support or resources such as CVV (188) and Gamblers Anonymous. 7gamee's support team can also guide family members on how to approach the subject with care.

Yes, strictly. Registering at 7gamee requires a valid CPF and date of birth — and the system automatically checks whether the user is 18 or older before completing sign-up. For withdrawals and higher-value transactions, the KYC (identity verification) process requires a photo ID, which confirms age. Accounts created with third-party details by minors are closed immediately upon detection. There are no exceptions to this rule on the platform.

Yes. The 7gamee support team is trained to handle responsible gambling requests with discretion, empathy, and zero judgment. Activating limits, requesting a pause, or asking for self-exclusion does not affect your standing on the platform or result in any negative consequences. Support is available 24 hours a day via live chat and at contato@7gamee.net — and all conversations are confidential.

Important Notice About Sports Betting and Online Gaming

Sports Betting, slots, Live Casino, and crash games are forms of entertainment. They are not investments, they do not guarantee returns, and they should not be used to solve financial problems. 7gamee holds a mathematical edge across all casino games over the long run. In Sports Betting, odds reflect the platform's margin. Winning is possible — but so is losing your entire deposited balance.

Never bet money you can't afford to lose. Set a budget before you start. Use the control tools available on the platform. If you notice signs of compulsive behavior, seek help immediately.

Ages 18 and over only. CVV: 188 (free call, 24/7). Gamblers Anonymous: free groups throughout Brazil.

Privacy in Responsible Gambling Requests

All requests related to responsible gambling tools — limits, breaks, self-exclusion — are handled with complete confidentiality by the 7gamee. No information is shared with third parties. The platform operates in compliance with the Lei Geral de Proteção de Dados (LGPD). Your health and well-being data are handled with the utmost care.

Read Privacy Policy

Bet Responsibly at 7gamee

A 7gamee was built for the Brazilian bettor who wants fun with security. Set your limits, track your history, and play within your budget. Football, slots, Live Casino, and much more — with Pix, Portuguese-language support, and control tools always within reach.

Create Account with Limits I already have an account

+18 · Gamble responsibly · Minimum deposit R$ 10.00 · CVV 188

Português